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Posted by nasa On November - 25 - 2011 87 Comments

CUM SE VAND BILETELE PENTRU Finala UEFA Europa League 2012

Spicuind din Discursul lui MICHAEL HESELSCHWERDT la Evenimentul de Lansare a Designului Finalei UEFA Europa League 2012 si din Termenii si Conditiile de Vanzarea biletelor pentru Finala Europa League:

Finala UEFA Europa League se va juca la Bucuresti pe data de 9 Mai 2012 la ora 21:45

Vanzarea biletelor pentru Finala Europa League se face exclusiv online, pe site-ul http://www.biletefotbalonline.ro/uelfinal2012/ si www.frf.ro , pentru piata din Romania si doar in perioada 28 Noiembrie – 18 Decembrie

Biletele se pot achizitiona la urmatoarele preturi:

Categoria 1 – 500RON
Categoria 2 – 250RON
Categoria 3 – 150RON
Categoria 4 – 100RON

Separata de valoarea produselor se adauga 2 taxe suplimentate, dupa cum urmeaza
1. 10 RON –Taxa de livrare
2. 2,5% din sumatotala (sumatotala a produselor + taxa de livrare) – Taxa de procesare online

Exemplu:
2 x Categoria 1 = 1000 RON
Taxa de livrare = 10
Taxa de procesare = 2,5% x (1000+10)
Total= 1127,5 RON

Fiecare persoana va putea achizitiona maximum 4 bilete.

Biletele (maximum 4) se pot achizitiona doarintr-o singura categorie, nu se pot comanda bilete in categorii diferite.

Plata biletelor se face exclusive princarduri bancare (VISA, VISA Electron, Mastercard, Maestro). NU exista alta forma de plata a biletelor (cash, transfer bancar). Plata trebuie realizata in RON.

Pentru a putea achizitiona bilete, trebuie sa va creati un cont personal si sa urmati in prealabil pasii necesari activarii contului. In procesul de inregistrare tineti cont ca se va cere CNP-ul. Pentru finalizarea comenzii va rugam sa aveti langa dvs. cartea de identitate si cardul bancar, astfel incat timpul de finalizare al comenzii dvs. sa fie cat mai scurt. Va rugam sa aveti in vedere faptul ca se vor cere numele, prenumele, precum si data nasterii pentru celelalte bilete comandate, in afara de cel al titularului comenzii; titularul comenzii trebuie sa aiba varsta minima de 18 ani, iar insotitorii, varsta minima de 4 ani.

CNP-ul este obligatoriu pentru a putea asigura o identificare clara a posesorului comenzii.

Statusul comenzii, precum si alte informatii vor putea fi vizulizate online in contul creat de dumneavoastra.

Fiecare comanda realizata va fi procesata si livrata. Va rugam, inainte de a finaliza comanda sa cititi cu atentie Termenii si Conditiile de vanzare.

Livrarea efectiva a biletelor se va face incepand cu prima decada a lunii Aprilie; in momentul inceperii livrarii biletelor in toate conturile se va activa starea de livrare a biletelor, astfel incat veti putea verifica in timp real data de livrare; va rugam sa va asigurati ca adresa de livrare a biletelor si telefonul de contact sunt cele valabile

Site-ul www.biletefotbalonline.ro vinde aceste bilete exclusiv pentru cetatenii cu rezidenta legala in Romania.

Biletele comandate vor avea locuri alaturate; nu se vor procesa cereri pentru bilete intr-un anumit sector/tribuna, ci doar in categoriile comandate

Nu se vor lua in considerare solicitarile de locuri alaturate pentru comenzi diferite

Numele va fi printat pe fiecare bilet in parte. Va rugam sa luati la cunostinta faptul ca, la intrarea in stadion, se poate cere actul de identitate.

A: Pentru a putea achizitiona bilete trebuie sa va creati un cont:
• Contul se creeaza apasand link-ul “crea un cont nou aici” din prima pagina a site-ului (partea superioara stanga) sau apasand butonul “Continuare” din modulul “Client nou – Inregistreaza cont” din partea inferioara a site-ului.
• Odata ajuns in formularul de inregistrare va rugam sa urmati pasii pentru completarea profilului dvs. Va rugam sa verificati daca datele introduse sunt valide.
• Dupa completarea formularului apasati butonul “Continuare” din partea inferioara a formularului de inregistrare.
• Dupa acest pas, o sa primiti pe email-ul introdus, un mesaj de validare a adresei de email. Va rugam sa cititi si sa urmati pasii din continutul email-ului. Link-ul primit este valabil 48 de ore, daca nu ati activat email in 48 de ore, va trebui sa reluati procesul de inscriere.
• Dupa validarea adresei de email puteti accesa contul dvs. si cumpara bilete.

Puteti cumpara bilete doar din contulcreat de dvs.. Pasii necesari pentru achizitionare sunt urmatorii:
• Din contul dvs. faceti click pe butonul “Cumpara bilete”
• Alegeti o categorie de bilete si apasati pe numele ei.
• Selectati numatul de bilete din casuta “Cantitate”
• Completati datele referitoare la biletele dvs.
• Apasati butonul “Adauga in cos”
• In acest moment ati ajuns in Cosul de cumparaturi.
o Daca doriti sa finalizati comanda trebuie sa apasati butonul “Comanda”
o Daca doriti sa alegeti alta categorie de bilete, trebuie sa stergeti categoria actuala din cosul de cumparaturi selectand categoria din partea stanga (“Sterge”)si apasati butonul actualizare.

Procesul de finalizare presupune urmarea in prealabil a pasilor anteriori.
• Apasati butonul “Comanda” din “Cosul de cumparaturi”, veti fi redirectat catre pagina de “Confirmare comanda”
• In pagina de “Confirmare comanda” verificati daca adresa de livrare (din partea stanga a paginii) este cea corecta, de asemenea verificati daca biletele achizitionate corespund dorintei dvs.
• Cititi cu atentie “Termenii si Conditiile”
• Mergeti catre pasul de introducere a cardului apasand butonul “Comanda acum”
• Veti fi redirectat catre pagina de introducere a cardului (https://secure.epayment.ro/)
• Introduceti detaliile cardului si finalizati comanda
• Veti primipe email 3 instiintari:
1. Confirmare comanda online (trimisa de GECAD ePayment)
2. Confirmare plata www.biletefotbalonline.ro (trimisa de GECAD ePayment)
3. Bilete Fotbal Online.ro – Comanda ____ (trimisa de BileteFotbalOnline.ro)
• Daca aveti intrebari legate de comanda dvs. va rugam sa contactati Call Center-ul special la numarul : 021.303.30.30 – mentionand numele, adresa de email si numarul de comanda din ultimul email.

Browser-ul dvs. trebuie sa fie Internet Explorer 7, Mozilla Firefox, Chrome sau Opera. Desi s-au luat masuri ca site-ul sa functioneze corect fara Java script activat, va rugam sa-l activati pentru a beneficia de toate avantajele site-ului. Tinand cont de natura site-ului Cookies trebuie sa fie activat.

Daca ati uitat parola, folositi link-ul “Parola uitata” din panoul de inregistrare. In pagina de recuperare parola trebuie sa introduceti adresa de email folosita la create contului. Dupa ceva autentificati cu noua parola (primita pe email) aveti posibilitatea de a o modifica din Contul dvs. – “Schimba parola”

Daca ati introdus datele de autentificare corect dar nu reusiti sa va conectati verificatiu rmatoarele:
• Parola este “case sensitiv”, asigurati-va ca respectati literele mari sau mici
• Asigurati-va ca nu aveti Javascript-ul dezactivat
• Asigurati-va ca nu aveti Coockie dezactivat\

Daca ati introdus datele de autentificare incorect trebuie sa modificati detaliile introduse gresit, din contul dvs., pana pe data la 16 Decembrie 2011.

Bilete duplicate nu vor fi emise pentru niciun motiv. UEFA si partenerii sai nu-si asuma nicio responsabilitate pentru pierderea biletelor, livrare intarziata sau intreruperea temporara a serviciilor de curierat.

Nici aplicantul, nici insotitorul nu au voie sa instraineze sau sa vanda biletele.

Biletele se pot folosi in scopuri comerciale doar de sponsorii oficiali ai UEFA Europa League. Drept urmare, nu se pot folosi biletele in niciun scop comercial.

Termenii si Conditiile se pot gasi la adresa. www.frf.ro si www.biletefotbalonline.ro

UPDATE: În jurul orei 21.00 a zilei de ieri, 29 noiembrie a.c., a fost epuizată cota de 20.000 de bilete de intrare, alocată de UEFA pieței românești, pentru finala UEFA Europa League, ediția 2011-2012, programată la data de 9 mai 2012, pe Național Arena din București.

În situația în care, până pe 18 decembrie a.c. (data încheierii oficiale a vânzării de bilete pe teritoriul României), vor apărea anulări de comenzi/cumpărări de bilete, cuantumul respectiv va fi repus în vânzare, pe același site specializat, partener oficial al FRF, www.biletefotbalonline.ro.

Pentru a putea vizualiza situația biletelor, este necesară crearea de conturi pe site-ul menționat, doar posesorii de conturi beneficiind de acces la această situație și având posibilitatea de a achiziționa bilete, dacă ele vor fi repuse în vânzare. Reamintim faptul că principiul rămâne neschimbat, adică “primul venit, primul servit”. Preluat de pe www.frf.ro

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